How can we assist you today?
We are here to help you with any inquiries or support you need. Your satisfaction is our priority!
Frequently Asked Questions
What is KAE OKAYE’s return policy?
KAE OKAYE offers a 30-day return policy for unworn and unwashed items. To initiate a return, please contact our customer service team for instructions and a return label.
How can I contact customer support?
You can reach our customer support team via email at support@kaeokaye.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours to assist you promptly.
Do you offer international shipping?
Yes, we provide international shipping to select countries. Please check our shipping policy for more details on rates and delivery times.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.
Can I change or cancel my order after placing it?
Yes, you can change or cancel your order within one hour of placing it. Please contact our customer service immediately to make any adjustments. After this period, we cannot guarantee changes due to processing.